Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with Oravia. We are committed to delivering your order quickly, safely, and efficiently.
Order Processing
All orders are processed within 1–2 business days after they are placed. Orders received on weekends or public holidays will be processed on the next business day.
Shipping Time
We currently ship across Pakistan.
-
Major Cities: 2–4 business days
-
Other Areas: 3–7 business days
Delivery times may vary depending on your location, weather conditions, or courier service delays.
Shipping Charges
-
Free Shipping may be available on selected promotions or minimum order values.
-
Standard shipping charges, if applicable, will be displayed at checkout before payment.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) for customers across Pakistan. Please ensure that the provided contact number and delivery address are accurate to avoid delays.
Order Tracking
Once your order has been dispatched, you may receive a confirmation message with tracking details, if available.
Delayed or Lost Shipments
While we strive to deliver all orders on time, unexpected delays can occasionally occur. If your order has not arrived within the estimated delivery period, please contact our support team for assistance.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Oravia is not responsible for delays or failed deliveries caused by incorrect addresses or contact details.
Damaged Packages
If your package arrives visibly damaged, please contact us within 48 hours of delivery and provide photos of the package and product so we can assist you promptly.
Contact Us
If you have any questions regarding shipping or your order status, please contact our customer support team. We are always happy to help. Ph: +923091016403
Oravia
Premium Herbal Skincare Solutions